Refund policy

REFUND & RETURNS POLICY

At Flux Tech Gear, we want you to be completely satisfied 
with your purchase.

ELIGIBILITY FOR RETURNS
- Items must be returned within 14 days of delivery
- Items must be unused, in original packaging
- Proof of purchase required

NON-RETURNABLE ITEMS
- Items damaged due to misuse
- Items without original packaging
- Sale/clearance items

REFUND PROCESS
Once we receive and inspect your return, we will notify you 
within 3 business days. Approved refunds are processed within 
7-10 business days via the original payment method.

DAMAGED OR WRONG ITEMS
If you received a damaged or incorrect item, contact us within 
48 hours of delivery at [businessmindedwolf@gmail.com] with photos of the item.

To initiate a return, contact us at:
Email: [businessmindedwolf@gmail.com]
WhatsApp: [+254729846160]