Shipping policy
SHIPPING POLICY
PROCESSING TIME
Orders are processed within 1-3 business days after
payment confirmation.
DELIVERY TIMES
- Nairobi & Kenya: 15-35 business days
- International: 10-25 business days
Note: Delivery times may vary due to customs clearance,
public holidays, or high demand periods.
SHIPPING RATES
- Kenya: KES 400 (Free on orders over KES 6,000)
- International: KES 1,500 (Free on orders over KES 10,000)
ORDER TRACKING
Once your order ships, you will receive a tracking number
via email within 5-7 business days of your order date.
CUSTOMS & DUTIES (International Orders)
International orders may be subject to customs duties and
taxes imposed by your country. These charges are the
buyer's responsibility.
LOST OR DELAYED PACKAGES
If your package hasn't arrived within the estimated timeframe,
contact us at [businessmindedwolf@gmail.com] and we will investigate immediately.